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Blogs
Troubleshoot & Improve VoIP Quality with Call Insights
Best Ways to Troubleshoot & Improve VoIP Call Quality Trying to improve sound quality during VoIP calls? Learn how VoIP call quality is measured, troubleshooted, and easily improved.  The pressure to exceed customer expectations is on for enterprises. Nearly 58% of consumers will end ties with a brand or business due to poor customer service.…
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Customer story
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI’s Flex program. Discover their success in expanding their LATAM number inventory for their clients – all on one centralized platform.  Cibersys is a multinational ICT provider serving corporations with internet, security, and cloud solutions in Latin…
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Blogs
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5 Problems with Multi-Carrier Phone Number Provisioning
5 Common Problems with Multi-Carrier Phone Number Provisioning (& Solutions) A lot can go awry when you’re balancing several VoIP providers manually at one time. Below, we’ve identified these common problems and how a cloud-based platform helps simplify IT tasks to eliminate frustration for you, your team and call center.  As an IT or telecom…
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Are ‘Free SIP Trunks’ Really Free?
Are ‘Free SIP Trunks’ Really Free? You probably see “free SIP trunking” a lot on your VoIP communications searches. And you might be wondering how this is possible. Read on to see what part is free as well as the associated costs of using the service.  “There’s no such thing as a free lunch” is…
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How to Protect Your VoIP Communications & Customers from Phone Fraud
How to Protect Your VoIP Communications & Customers from Phone Fraud There’s a significant need for better phone fraud prevention and detection tools in the industry. We hear it every day. AVOXI is committed to providing businesses (and their customers) a better, more secure calling experience. See how we’re actively investing in our technology to…
Customer stories
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Customer story
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI’s Flex program. Discover their success in expanding their LATAM number inventory for their clients – all on one centralized platform.  Cibersys is a multinational ICT provider serving corporations with internet, security, and cloud solutions in Latin…
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Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI
Company Wellness Solutions Expands Reach, Brings Wellness Relief to More Clients with AVOXI Company Wellness Solutions, a leading South Africa-based wellness and employee assistance program (EAP) provider, leans on AVOXI’s global communications platform to connect its international clientele’s staff with its network of medical professionals, legal advisors, and counselors from their call center. Establishing a…
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Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform
Destinia Taps into New Markets & Strengthens Global Communications with AVOXI’s All-in-One Platform Destinia, a Spanish online travel agency, depends on AVOXI’s global communications platform to connect its travelers with reservation agents throughout their various call centers. Since 2014, Destinia has relied on AVOXI’s robust international coverage and feature-rich technology to modernize its worldwide communications…
Webinars
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Webinars
Sneak Peek: Call Insights Demo
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Optimize Your Number Porting Strategy
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A New Era in Communications: 6 Trends to Watch in 2022
Fireside Chat A New Era in Communications: 6 Trends to Watch in 2022 Expert insight into what to expect for your call center operations Play Video Meet the Speakers Barbara Dondiego COO AVOXI Kyle Johnson CRO AVOXI Randy Layman CTO AVOXI Megan Evitts Digital Events Manager AVOXI CONNECT WITH US   MEGAN: All right, let’s…
eBooks
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A New Era in Communications: Six Trends to Watch in 2022
A New Era in Communications: 6 Trends to Watch in 2022 The enterprise guide to keeping your communications strategy competitive in the new year and beyond. A New Era in Communications: 6 Trends to Watch in 2022 The enterprise guide to keeping your communications strategy competitive in the new year and beyond. The past two…